Description
We have a well-established and growing dental office in Hamilton, ON seeking a full time, experienced Clinic Manager to oversee operations across two modern clinics.
About the Role:
The Clinic Manager will play a key role in leading daily operations, managing staff, and ensuring an exceptional patient experience. The ideal candidate is a confident leader with strong organizational skills and a passion for creating a positive, team-oriented environment.
Key Responsibilities:
- Develop and maintain office protocols and procedures to ensure efficient daily operations
- Lead recruitment, training, and performance development for office staff
- Oversee scheduling, payroll, and HR functions across clinics
- Manage budgeting, insurance claims, and billing systems
- Provide leadership that promotes teamwork, accountability, and excellent service
- Support marketing and community engagement efforts to enhance visibility
- Maintain and protect a strong, supportive office culture
Qualifications:
- Minimum 5 years experience in a dental or healthcare setting
- Minimum 5 years leadership experience managing and coaching teams
- Strong knowledge of dental billing and insurance processes
- Proficient with Microsoft Office and practice management software
- Excellent communication, problem-solving, and interpersonal skills
- Energetic, detail-oriented, and able to multitask in a dynamic environment
- Flexible to work varying shifts within a 7-day clinic schedule
Why Join Us:
Be part of a forward-thinking team that values growth, collaboration, and employee well-being. Our culture emphasizes support, personal development, and pride in delivering outstanding patient care.
Apply today or forward resume to Kayla@yourtoothfairy.ca with reference #1782